Delivery Models
Ongoing Managed AI Support
Monitoring and maintaining an AI system after it ships — tracking accuracy drift, adjusting prompts or retraining as your data changes, fixing what breaks — instead of leaving a model to degrade quietly after launch.
Monitoring · Drift Detection · Ongoing Maintenance
What it is
An AI system's accuracy isn't fixed the day it ships — the data it sees changes, and without monitoring, that drift goes unnoticed until something breaks visibly. Managed AI support is the ongoing counterpart to a build: tracking accuracy, catching drift, and adjusting the system as your data and needs change.
How it works
- 01Establish an accuracy baseline
What "working correctly" looks like at launch, so drift later has something concrete to be measured against.
- 02Monitor continuously
Ongoing tracking of accuracy and confidence, with alerting when performance moves outside expected bounds.
- 03Adjust as data changes
Prompt updates, retraining, or threshold adjustments as your real-world data shifts — not a static system frozen at launch.
- 04Fix what breaks
A defined support path for issues surfaced by monitoring or by your team, not a black box you have to escalate blindly.
Benefits
- Accuracy drift caught before it becomes a visible failure
- A system that adapts as your data changes, not one frozen at launch
- A defined support path instead of an unmaintained model
Frequently asked
How is this different from a warranty period after launch?
A warranty covers defects in what was built. Managed support is ongoing — actively monitoring and adjusting for drift that happens naturally as your real-world data evolves, which isn't a defect at all.
Can this cover a system you didn't originally build?
Yes, after an initial review to establish what the system does and what a healthy baseline looks like.
Also under Delivery Models
An audit of what you're actually running today, before any AI or integration work starts.
AI Strategy & AdvisoryWhere AI genuinely fits in your systems and where it doesn't, made explicit before anything gets built.
Fixed-Scope Product BuildsA defined piece of software, scoped and quoted after discovery, delivered at a fixed cost.
Proof-of-Concept-to-Production HandoffRebuilding the parts of a prototype that don't survive contact with real data, load, or users.
Documentation & HandoverWritten documentation of what was built and why, so your team can extend it without calling back.
Not sure this is the right fit yet?
A scope call is a lower-commitment way to find out before anything gets built.